FAQ


Payments

Are my payments processed securely?

We use Stripe, a 100% secure SSL encrypted payment processor in the United States. Eco Accessories cannot see any financial information, we only receive the transaction funds.

What payments do you accept?

We accept all major debit and credit cards. You can additionally pay with Apple Pay, Google Pay, or PayPal. 

Refunds

What is your refund policy?

We will issue refunds for broken or missing items up to one year from purchase. Check our Refund Policy for more information.

My item didn't arrive, What can I do?

If it has been a full 90 days and your item has not arrived, you will be issued a full refund.

Shipping

How long does shipping take?

Our free worldwide shipping takes approximately 10-15 days. Check our Shipping policy for more information.

Where do you ship to?

We ship to every country worldwide completely free.